Privacy Policy

YOYOO BLUE (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or make a purchase.

1. Information We Collect

We collect information you provide directly and information collected automatically when you use our site.

Information you provide:

• Name, email address, phone number, and shipping/billing address
• Order details, customer notes, and communications with us
• Payment information processed by our payment partners (we do not store full card numbers on our servers)

Information collected automatically:

• IP address, browser type, device information, and referring pages
• Pages viewed, time spent, and general site usage data
• Cookies and similar technologies (see Section 6)

2. How We Use Your Information

We use personal information to:

• Process and fulfill orders, including packing and shipping products ourselves
• Send order confirmations, shipping updates, and customer service messages
• Respond to inquiries and resolve disputes or returns
• Improve our website, products, and shopping experience
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

With your consent where required, we may also send promotional emails. You may opt out at any time using the unsubscribe link in our emails or by contacting us.

3. How We Share Information

We do not sell your personal information. We may share data with:

• Payment processors (e.g., PayPal) to complete transactions securely
• Shipping carriers to deliver your order to the address you provide
• Service providers who assist with email delivery, hosting, analytics, or customer support, under confidentiality obligations
• Legal authorities when required by law or to protect our rights, customers, or others

4. Data Retention

We retain order and account information for as long as needed to fulfill orders, provide support, comply with tax and accounting requirements, and resolve disputes. When no longer needed, data is deleted or anonymized where feasible.

5. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or delete personal information we hold about you
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent for marketing communications

To exercise these rights, email info@yoyooblue.com. We may need to verify your identity before processing requests.

6. Cookies

We use cookies and similar technologies to remember cart items, keep you signed in (if applicable), analyze traffic, and improve site performance. You can control cookies through your browser settings; disabling cookies may affect site functionality such as checkout.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website is not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us for deletion.

9. International Visitors

If you access our site from outside the United States, your information may be transferred to and processed in the U.S. or other countries where our service providers operate. By using the site, you consent to such transfers where permitted by law.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date indicates the latest version. Material changes will be posted on this page.